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Questions & Answers

Everything you need to know before booking your party

Simply fill out our booking form or give us a call or text. We'll confirm your date, package, and any custom requests within 24 hours.

We recommend booking 2-4 weeks ahead, especially for weekends and holiday season, though we'll always try to accommodate last-minute requests.

Yes, you can update the theme, headcount, or add-ons up until 14 days before your event — just reach out and we'll adjust the plan.

Once your deposit is received, you'll get a confirmation email with your date, time, package details, and entertainer info.

We just need your event date, address, child's age, preferred theme or package, and headcount to get started.

Pricing depends on the package, duration, and add-ons you choose. Reach out with your details and we'll send a custom quote.

Every package includes a professional entertainer, all activity equipment, setup and cleanup, and a full lineup of games tailored to your theme.

Yes! Ice cream, cotton candy, extra characters, event extensions, and specialty activities like foam or laser tag can all be added to any package.

We accept Zelle, PayPal, Venmo, and cash. A deposit secures your date, with the balance due on the day of the event.

We don't offer discounts — every quote is priced fairly for exactly what's included, whether you're booking one activity or several.

Most of our packages run 90-120 minutes, with some extending up to 190 minutes, fully packed with games, activities, and entertainment. We can also customize the length for your event.

Our team typically arrives 15-30 minutes early to set up and is fully packed up shortly after the party ends — we don't need any special space or extra time to get ready.

We can fit almost any space — backyard, front yard, clubhouse, restaurant, open field, beachside, or public park. Just share the details with us so we know how to tailor everything to your spot.

Both! Our team adapts activities to your backyard, a park, or an indoor venue — whatever works best for your celebration.

We keep an eye on the weather with you and can adapt activities to run wherever you'd like — we've even hosted parties in the rain before!

We proudly serve the greater Bay Area — including the East Bay, Marin County, San Jose, Contra Costa, San Francisco, Pacifica, San Mateo, and Alameda counties.

For larger events we can travel further out — just ask and we'll let you know if we can make it work.

Travel fee depends on the location of your event — just ask us when you reach out and we'll let you know.

Absolutely — we can set up at a park, venue, or wherever you need us to be, not just private homes.

Just send us your zip code when you reach out and we'll confirm right away.

Yes — no deposit means no booking. Once you send it, please let us know so we can match it to your event, since we receive a lot of deposits and want to make sure yours doesn't get missed.

Full refund of your deposit if canceled 14+ days before the event, 50% refund if canceled 7–14 days before, and no refund if canceled less than 7 days before. You can also reschedule your event once, subject to calendar availability.

Yes, you can reschedule your event once, subject to calendar availability.

Yes, every entertainer is background-checked, trained, and we carry full liability insurance for every event.

All ages! Our activities flex from toddlers to pre-teens — and honestly, we're all kids at heart, so don't be surprised if the grown-ups join in too.

Absolutely — let us know your child's favorite theme or character and we'll tailor the entertainer's costume, games, and decorations to match.

Yes, plenty of families mix and match — for example a Foam Party plus Mobile Laser Tag. Just tell us and we'll build a combo package.

Every entertainer adjusts games and pacing on the fly based on the group's age and energy level, so the party feels personal, not one-size-fits-all.

If you've had someone before and loved them, just mention it when booking and we'll do our best to match your request based on availability.

Still curious? We've got answers.

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